There I was – stuck, staring at my computer screen and gritting my teeth. “All these calculators are virtually the same. All calculators add, subtract, divide and multiply.” I huffed, “How am I supposed to write different copy for 25 calculators that are all pretty much identical?”
Ever been there? Ever had several catalog or ecommerce descriptions or pages of copy to write that deal with products that are the same, but different? What’s the biggest problem? Knowing how to identify those all-important differences!
Strategy #1 – Create a List of Methods Used Before
One way to get around this would be to make a list of the different ways you have described products in the past. Then, you can simply refer back to your list for ideas. If you’ve written about USB speakers before, check your copy to see how you described them. Can some of that information be repurposed for current descriptions? Create your own cheat sheet.
Strategy #2 – Problem/Solution
What problem does the product solve? And for whom does it solve the problem? Here’s one example from Sauder:
Strategy #3 – Inspire
What provided the inspiration for this widget? This plays into storytelling which is a huge factor in persuading people. Look at this copy from LL Bean:
Strategy #4 – Impress
Did this product impress someone (or a group of people)? Copy like this from Everything Sportsman is a good example.
Strategy #5 – Celebrate
Is there something to celebrate about this product? These ASICS athletic shoes deliver information that boosts consumer confidence while describing the benefits of the shoe.
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Strategy #6 – Why You?
Why should customers buy from you? With so many choices available online, you need a way to answer this question fast. Dropping hints within your product descriptions can go a long way to building confidence. Here’s an example from Marvolus.com.
I’d love to take credit for all these product description methods, but I can’t. You see, they come from a well-worn ebook I bought a while back. You can thank Marcia Yudkin for this dose of brilliance.
Marcia is author of the ebook “73 Ways To Describe A Widget.” I bought the ebook on a whim because it was inexpensive and the title intrigued me. Doing that was definitely a smart move! I printed the ebook and took it with me when I went to a local sandwich shop for lunch. I thought I’d flip through a few pages there then read the rest later. However, by the time I’d finished my sandwich and fruit, I’d also finished the book!
This quick-read doesn’t waste time with long introductions or fluff. It has an easy-to-follow layout that simply delivers idea after idea after idea. Seventy-three of them to be exact. Each idea was backed with a quick example to show you (as well as tell you) how to use the idea. “Why didn’t *I* think of that?!” was frequently mumbled under my breath.
But the proof is in the practice (my version of an old saying). Would I ever actually use any of these bright ideas? Or would this be just another ebook I bought, read and put on my shelf? The test would come about two weeks later.
Just imagine needing to write copy for 20 sterling silver necklaces that are all very similar. After about 10, I started to draw a blank. That’s when I remembered the “73 Ways” book. As I flipped through the pages filled with ideas, the floodgate opened, and the ideas began pouring in. Not only was I getting ideas directly from Marcia’s book, but the inspiration was also allowing me to come up with more ideas of my own. Before long, the project was done, and I was off to celebrate!
As a copywriter with over 25-years experience, I have certain resources I keep on my bookshelf within arm’s length at all times:
• regular thesauruses
• copywriter’s thesauruses
• a dictionary
• writing guides
• and more
In just a short time, “73 Ways” has earned its place on the top of my bookshelf. If you own an ecommerce site, this will give you countless ideas on how to connect with your visitors in new ways and write copy that persuades and informs with ease.
An excellent article Karon!
I’d never even considered a few of these strategies as a way to create a product description. As a matter of fact, in many instances, I’ve been guilty of just copying the manufacturer’s description and I know better so I’m really appreciative of these great ideas. Love the “inspired by” and the “problem/solution ideas specifically 🙂
Thank you!
Thanks Leigha!Ecomm has its own set of challenges because – as copywriters – we often have to find 73 different ways to describe something. It can get annoying! lol
Hi Karon,
Thank you so much for this offer. It couldn’t have been more timely. I’m writing copy for a house designer’s website and it doesn’t take long to run out of ideas. This is going to be a great help. Thanks to Marcia, too.
I understand that! I have loved this ebooks for years. Truly one of those that I go back to over and over.
I really enjoyed this post, Karon! I’ve been a product copywriter for years and have used these techniques myself. But I never associated any strategy name to them, and having them in a list is fantastic! I’ll definitely be checking out Marcia’s book.
Oh great! Thanks for stopping by. Glad the ideas sparked some inspiration.
Karon
I remember once encountering a similar problem when I had to write content for around 60 different microsites.
But it was facing a challenge like this that encouraged me to be much more resourceful and creative. And I became a far better copywriter for it.
Yep… hold your feet to the fire and you usually come out stronger.
Thank you Karon
for this great article and advice. As a webdesigner – besides designing and programming – it is often my job to write good copy, especially in online-shop-projects, where i mostly get only minimal infos and text from my clients. This is often anything but easy. Your tips will help me a lot to do it easier and better.
Best regards
Stephan
Glad you got some good ideas.